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F.A.Q. (Frequently Asked Questions)

Q: What makes us better than other landscape companies?
A: In the landscaping industry, we distinguishes ourselves from other companies by our staff. We hire professionals with horticultural education and experience. Then we develop, train, and invest in them so that they will be effective at meeting clients' needs. In a business dependent on service our people truly make the difference.

Q: Which services are you able to provide?
A: When it comes to landscape construction, we do it all. We care for landscapes inside and out. Our company provides design, construction, and maintenance services along with our nursery and tree services. With our resources and experience, we have unmatched depth and capability.

Q: How do we proceed with a Landscape Design?
A: A design specialist will meet with the customer to look over the property. A survey of the property will be needed. Together, we will create a list of trees, shrubs, and flowers that you the customer likes. We will discuss any stonework like patios and walkways, and consider the effect of ponds, arbors, or any other ideas to enhance the property. Based on all of the above, a design cost will be discussed and a landscape design can be created to suit your unique situation.

Q: How do I get a bid from you?
A: Most landscape companies are able to provide you with a bid for services. We take time to understand your needs and requirements and then if we are confident that we are the right company for you, we will provide the most comprehensive estimate for your review.

Q: How do I get a hold of you for more information?
 A: Call, fax, or email any requests or information needed, and we will be more than happy to fulfill any request you may have. Or you can contact us via our contact page.

Q: What will your services cost?
A: It depends on your property and your own unique specifications. We take more time determining a realistic price for service levels which meet your expectations for quality and customer service. We don't want to provide you with services which are not needed, nor do we want to exclude services which are required by your landscape.

Q: What is wrong with my tree? What do you recommend? Does it need Pruning/Pest Management/Fertilization/Removal (hazardous)?
A: Sometimes tree care is a multiple-choice answer - the diagnosis may not be obvious. An associate will identify the problem area(s), recommend a program of treatment and perform the procedure(s) necessary. We believe in proactive (preventive) care programs - maintaining healthy landscapes - avoiding decline and damage rather than reactive tree care that is performed after problems occur.

Q: How often and how much should I water my trees?
A: Newly planted trees and shrubs should be watered approximately twice each week when there is no rain. Be sure to direct irrigation water onto the root ball of the tree(s), where most of the live roots are located. Most established plants should be irrigated thoroughly once a week during the growing season when no rain occurs. Moisture meters (tensiometers) can be installed by Arborists to assess plant water needs.

Q: When is the best time of the year to prune?
A: Light pruning, which is usually all that should be needed in proactive tree management programs can be done at any time of the year. If major pruning is needed to compensate for structural defects or other reasons, winter is the best time because leaves don't obscure the tree’s structure. It also depends, somewhat, on the species of the tree(s).

Q: What causes those green clumps in my lawn?
A: It's a side effect of the fertilization process. When fertilizer is added to the root zone of a tree or shrub it can't help but fertilize the lawn a little bit as well. The increased nutrients cause the grass to grow in green clumps.


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